Верхнее меню

Innovation Method of Quality Control of Telecommunications Network



S.A. Sinitsa
V.V. Makarov
sinica@sulus.ru
akad.makarov@mail.ru
senior lecturer at the Department of Economics and Management in Communications at the Bonch-Bruevich Saint-Petersburg State University of Telecommunications, PhD in Economics
Head of the Department of Economics and Management in Communications at the Bonch-Bruevich Saint-Petersburg State University of Telecommunications, Honoured Science Worker, Doctor of Economics, professor
St. Petersburg
St. Petersburg

Keywords:

  • quality of services
  • quality control
  • telecommunications network
  • monitoring
  • consumers of services
  • We suggest a new method to control the quality of telecommunications network based on the complex monitoring of network and the customer-oriented system of quality support.