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Competitiveness of Enterprises and Transition to Concept of Human Re-sources Management in Service Sphere



A.L. Kallas
kit.producer@mail.ru
candidate for PhD at the Department of Economics and Management of St. Petersburg Institute of Foreign Economic Relations, Economics and Law
St. Petersburg

Keywords:

  • organization resource potential
  • human resources
  • personnel
  • human capital
  • staff potential
  • network operators
  • competitive advantage
  • We look at the variety of components of the resource potential of modern organizations requiring the development of new approaches to managing human resources as an independent object of control. The relevance of the problem of human resources management is increasing due to the growth of competition in modern service sphere and the unpredictability of socio-economic situation.